Where is Your Warranty?

Automatic drywall tools are expensive.  Good tools can be really expensive.  So, you want some assurances that your money isn’t wasted, and that your tools will last long enough to justify the investment.  You also want to buy tools from a company that will stand behind their work.

Every major drywall toolmaker has provided a warranty of some kind on their products. But, what the warranty covers and how long it lasts can vary by company.  No matter how good or how long the warranty is – there will always be parts that aren’t covered, especially parts that bend or move.

Warranties from tool makers generally only provide protection from defects resulting from manufacturing.  Every warranty has terms, conditions, and an expiration date – and each company’s warranty is different.  We don’t want you to spend all your time trying to figure it out, so we collected the basic information and links for every major drywall toolmaker and provided them for you here.

Before you contact your drywall tools manufacturer for service, we recommend reaching out to the shop where you purchased your tools, or to a nearby tool repair center.  They often know the warranty information well and can give you better guidance.

COLUMBIA

Drywall Professionals can recognize Columbia Taping Tools immediately from their striking black-and-white color scheme. But, Columbia tools stand out for their performance, too. They’ve gained a reputation for delivering rugged, reliable tools, so they’ve included a warranty that’s just as impressive.

Columbia has so much confidence in their products that they have called their the “Best Backed Warranty in the Business.” The Columbia Line of Automatic Tools comes with a 90-day unconditional warranty.  After the initial 90-day period, Columbia continues the protection a 5-year limited warranty on manufacturer defects.

Warranty link: https://www.columbiatools.com/warranty/

DRYWALL MASTER

Drywall Master is the newest name in the field, but they have quite a bit of confidence in their products.  Drywall Master’s products receive a 5-year manufacturer’s warranty. The best part is Drywall Master doesn’t require you to register your tools, so there’s no information to remember.

Drywall Master also has excellent customer service, so you can send a message through their website or call them directly with questions about your warranty or tools. 

Warranty Link: https://drywallmastertools.com/5-year-limited-warranty/

TAPEPRO

Tapepro has always made automatic drywall tools their primary focus.  Drywall professionals have come to expect a certain level or performance from Tapepro, and Tapepro has never failed to deliver. 

Tapepro provides a full manufacturing defect warranty that lasts 3 years for their drywall tools.  To make the process even easier, every tool purchase comes with warranty card providing your warranty information for easy access. 

Tapepro does prefer to have customers work with them directly for warranty claims, but if you’re going through a professional drywall tool repair shop, then they can likely reach out to Tapepro on your behalf.

Warranty Link: https://tapepro.com/repairs-warranty/

TAPETECH

TapeTech is a recognizable giant in the drywall tools industry, and their warranty is equally large.  TapeTech’s manufacturer warranty is the longest of any toolmaker, providing 10 years of protection for their customers.

You will need to register your equipment purchase on the TapeTech website to use the warranty benefits.  However, they make the process feel seamless with an online database to lookup your serial number.

Warranty Link: https://tapetech.com/support/warranty/